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Access Center

Alternative Testing Services

The Access Center Testing Office implements testing accommodations for eligible students who, due to the nature of their accommodations or instructor schedules, cannot be accommodated by their instructors. Because of the highly individualized nature of testing accommodations, we have very clear procedures to support students while maintaining the integrity of the exams. Due to the transition to remote learning for Fall 2020, we will only be able to proctor students whose disabilities or accommodations prevent them from taking their exams online or with a virtual proctor.

For Fall 2020

IMPORTANT:  In order to protect the health and safety of everyone, we are limiting the number of students/visitors in our office.  Please take note of the following changes to policies and procedures.

Access Center Proctoring Office


Students will be required to utilize the proctoring method established for all students in the course. For example, for courses using virtual proctoring for exams, students with accommodations will be required to utilize this proctoring method unless their disability or accommodations prevent it.  Please contact your Access Advisor at the beginning of the semester with any questions or concerns.

Proctoring Office Hours of Operation

The Proctoring office will only be open during pre-scheduled exam times for students approved to use our office for exam proctoring.   Students and Faculty are encouraged to email with any questions or concerns about proctoring services.

Please refer to the operational changes related to exam scheduling/administration listed below.  (Note:  Due to specific student needs, changes to operating procedures may be made on a case-by-case basis.)

Changes to Proctoring Protocols

On-site exam proctoring will be permitted for approved students only.  Students who have been approved for on-site proctoring are expected to request and coordinate exam dates and times with the Alternative Testing Services Coordinator as soon as possible. Exams cannot be scheduled with less than 2 business days’ notice. Students are encouraged to schedule all exams for the term at once. 

Exams will be administered on the computer whenever possible to limit contact between students, staff, and faculty.

Students are unable to bring food and drinks into the proctoring environment due to the cleaning products being used. Students who require food and drink will need to discuss their needs with their Access Advisor to come to an appropriate arrangement, which will then be communicated with the Alternative Testing Services Coordinator prior to starting their exam.

Please email with questions related to testing accommodations or proctoring services.


Faculty will be notified of eligible student testing accommodations within the Faculty Notification Letter which is delivered electronically to the faculty member’s official WSU email.

At the top of the Faculty Notification Letter there will be a red box with a link inside. This link will take the faculty member to the Alternate Testing Agreement (ATA). 

The ATA is for use by Faculty to notify the Access Center of proctoring instructions for accommodated exams in each of their courses for which there is an eligible student.

Faculty will only need to submit one ATA per course section for which there is an eligible student. If there are several eligible students in the same course section being proctored by the Access Center, the ATA will automatically be applied to the exams for those students. 

Important:  For Fall 2020:

There will be two options for Alternative Testing Agreements.  Please complete the agreement that applies to your course(s).  If you will not be giving proctored exams in your course, please complete the agreement titled My Course Does Not Have Proctored Exams.  If you will be giving proctored exams in an online/distance format, please complete the agreement I Plan to Use Virtual Proctoring.  Please note that if Faculty choose to proctor their own exams, then all testing accommodations listed in the Faculty Notification Letter must be appropriately provided by faculty or within the department.

For students with approved on-site proctoring, faculty will need to upload or email exam files to (if they are not being administered in Blackboard). Hand delivered exams are highly discouraged and will need to be arranged on a case by case basis with the Proctoring Coordinator.

Additionally, all exams will be returned electronically. We will retain the paper copy in our office but will not be placing completed exams on hold for in-person pick-up.

For further information please contact